Faq
Ordering & Payment
How can I place an order?
Simply browse our collections of T-Shirts & Tops, Skirts, and Pants & Trousers. Select your desired items, choose size and color, then proceed to checkout. You can complete your purchase without creating an account.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed.
Can I modify or cancel my order after placing it?
Orders are processed quickly. To request a modification or cancellation, please email us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.
Shipping & Delivery
What are your shipping options?
We offer standard and express shipping worldwide. Standard delivery typically takes 7-14 business days, while express delivery takes 3-7 business days. Shipping costs are calculated at checkout based on your location and order weight.
Do you ship internationally?
Yes, we ship to most countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your delivery status.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return, please email [email protected] with your order number and reason for return.
How do I exchange an item?
For exchanges, please follow the return process and place a new order for the desired item. This ensures faster processing. Contact us at [email protected] for assistance.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error. We recommend using a trackable shipping method.
Product & Sizing
How do I find the right size?
Each product page includes a detailed size chart with measurements for T-Shirts & Tops, Skirts, and Pants & Trousers. We recommend comparing your own measurements to the chart before ordering.
Are your products true to size?
Our sizing is generally consistent with standard US sizing. However, fit may vary slightly by style. If you are between sizes, we suggest sizing up for a more comfortable fit.
What if an item is out of stock?
If an item is unavailable, you can sign up for a restock notification on the product page. We will email you when it becomes available again.
Contact & Support
How can I contact customer service?
For any questions or concerns, please email us at [email protected]. We aim to respond within 24 hours on business days.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They can be purchased and sent via email. Please visit our gift card section or contact [email protected] for more details.